Speaks your callers' language
Answers naturally in 30+ languages, so no caller is turned away.
Conversational AI Assistant
The conversational AI assistantbuilt for service businesses.
Lani is a 24/7 conversational AI assistant that answers every call, qualifies every lead, books appointments straight into your calendar, and recovers revenue from leads that never picked up the phone the first time. One AI assistant. Your entire front office.
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One conversational AI assistant. Every channel. Every shift.
How it works
Everything the front desk should do, done automatically
Voice that sounds human
Sub-second answer, natural conversational AI voice, full duplex interruption handling. Callers don't know they're talking to an AI, and they don't care, because they got their appointment.
Text + email follow-up
Every missed call gets an AI-drafted text within 60 seconds. Email replies in your brand voice. Cold leads from 90+ days ago get reactivated automatically.
Shared knowledge base
Lani's AI agents, receptionist, follow-up, scheduler, analyst, all pull from one source of truth about your business. Update the knowledge base once, every channel updates instantly.
Built for real front-desk work
The everyday work your front desk does, handled automatically on every call.
Books while they are on the line
Writes confirmed appointments straight into your calendar in real time.
Takes deposits directly on the call
Collects a deposit or booking fee while the caller is still on the line, so appointments hold and no-shows drop.
Never miss a call again
Texts back within seconds when a call slips through, so the lead stays warm.
Every conversation, logged
Writes each call and its outcome to your CRM automatically.
Sounds human, not robotic
A natural voice that callers are comfortable talking to.
34%+ lift in booked appointments inside week one, measurable directly in your scheduler
100% inbound coverage across voice, SMS, and email, nothing falls through the cracks
Sub-1-second voice answer rate, faster than any human receptionist
Recovers cold leads from 90+ days ago with conversational AI re-engagement
Books directly into your existing scheduler, no rip-and-replace, no double entry
30+ languages supported on day one, same AI assistant, every caller
HIPAA-grade infrastructure available via Privacy Plus+ add-on
Why it works
A front desk that never misses
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Voice that sounds human
Sub-second answer, natural conversational AI voice, full duplex interruption handling. Callers don't know they're talking to an AI, and they don't care, because they got their appointment.
app.lani.ai · call
Incoming call
New caller · (415) 555-0148
Live transcript
Hi, do you have any openings this week?
We do — I can book you Thursday at 2:00. May I grab your name?
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Text + email follow-up
Every missed call gets an AI-drafted text within 60 seconds. Email replies in your brand voice. Cold leads from 90+ days ago get reactivated automatically.
app.lani.ai · scheduler
Booking into your scheduler
Wed 10:00
Wed 2:30
Thu 2:00· selected
Fri 11:15
Appointment booked
Thursday 2:00 PM · written to your calendar and CRM
03
Shared knowledge base
Lani's AI agents, receptionist, follow-up, scheduler, analyst, all pull from one source of truth about your business. Update the knowledge base once, every channel updates instantly.
app.lani.ai · CRM
Written back automatically
Contact created
Name, phone, source captured
Call summary logged
Transcript + outcome attached
Appointment synced
Written to your calendar
Pipeline stage moved
Marked “Booked” automatically
Hear it in action
Listen to a call, start to finish
A real inbound call answered, qualified, and booked — no hold music, no voicemail.
Demo recording coming soon
Under 1 sec
Answer time
24/7
Always on
60-80%
of callers won't leave a voicemail
Every call
Logged to your CRM
Industry benchmarks and product facts — not individual client results.
Integrations
Works with the tools you already run on
Lani plugs into your existing CRM, calendar, payment, and phone stack. No rip-and-replace.
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
Frequently asked
Questions service business owners ask before going live
What is a conversational AI assistant?
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A conversational AI assistant is software that holds back-and-forth conversations with your customers across voice, text, and email, answering questions, booking appointments, qualifying leads, and routing escalations. Unlike a scripted chatbot, a real conversational AI assistant understands context, handles interruptions, and adapts to what each caller actually says. Lani is purpose-built for service businesses (med spa, dental, roofing, solar, home services), so the assistant already knows how appointment booking, deposits, and quotes work in your vertical.
How is this different from a regular chatbot?
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Regular chatbots live on your website and answer simple text questions. Lani is a full AI operating system that runs across voice, SMS, and email, books directly into your scheduler, recovers cold leads, and handles payments. The conversational AI assistant is the front-facing layer; underneath, multiple AI agents coordinate scheduling, CRM updates, follow-up, and analytics so nothing falls through the cracks.
Does it actually sound human on the phone?
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Yes. Lani uses real-time voice AI with sub-second answer latency, natural prosody, full duplex interruption handling, and per-business voice personas. Most callers complete an appointment booking without realizing they spoke to an AI, and on the calls where they do realize, they're fine with it because they got what they wanted in under three minutes.
Will it work with my existing scheduler and CRM?
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Lani plugs into the schedulers and CRMs service businesses already use. Bookings land in real time, customer records sync automatically, and our integrations team handles the connection during your 7-day pilot. No rip-and-replace.
How fast can we go live?
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Most clients are live within 7 days. Day one: kickoff and knowledge base load. Days 2-3: voice persona configuration and integrations. Days 4-5: dial-test gate and dry runs. Days 6-7: production cutover and the AI receptionist starts answering. The 7-day pilot has no setup fee.
How much does a conversational AI assistant cost?
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Lani starts at $997/month for the AI Receptionist and $1,497/month for the full AI Operating System (receptionist + lead reactivation + performance intelligence + done-for-you ads). Add-ons include Quiet Hours ($147/mo) and Privacy Plus+ for HIPAA-grade handling ($97/mo). Most clients see the subscription pay for itself inside the first 30 days from recovered bookings alone.
Ready for a conversational AI assistant that books appointments?
7-day pilot, no setup fee. Live by the end of this week.