Speaks your callers' language
Answers naturally in 30+ languages, so no caller is turned away.
AI Voice Assistant
The AI voice assistantthat books, not babbles.
Lani is a conversational AI voice assistant for service businesses, sub-second answer, natural prosody, full duplex interruption handling, and a real appointment in your real scheduler before the caller hangs up.
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Voice conversational AI built for the appointment, not the demo.
How it works
Everything the front desk should do, done automatically
Sounds human
Natural prosody, contextual emphasis, real-time interruption handling. Callers don't flinch. They book.
Sub-1-second answer
No queues. No IVR. The phone rings once and a real conversation begins.
30+ languages
Same AI voice assistant, every language. The caller hears their language; you see the transcript in English in your dashboard.
Built for real front-desk work
The everyday work your front desk does, handled automatically on every call.
Books while they are on the line
Writes confirmed appointments straight into your calendar in real time.
Takes deposits directly on the call
Collects a deposit or booking fee while the caller is still on the line, so appointments hold and no-shows drop.
Never miss a call again
Texts back within seconds when a call slips through, so the lead stays warm.
Every conversation, logged
Writes each call and its outcome to your CRM automatically.
Sounds human, not robotic
A natural voice that callers are comfortable talking to.
Sub-1-second answer latency, beats every human receptionist
Full-duplex voice, handles interruptions, follow-up questions, and corrections
Books directly into your scheduler during the call, not in a follow-up email
Real-time human transfer when caller intent demands it
HIPAA-grade voice infrastructure available via Privacy Plus+
Per-business voice persona, you choose the voice, tone, and brand language
30+ languages supported on day one
Records, transcribes, and writes back to CRM automatically
Why it works
A front desk that never misses
01
Sounds human
Natural prosody, contextual emphasis, real-time interruption handling. Callers don't flinch. They book.
app.lani.ai · call
Incoming call
New caller · (415) 555-0148
Live transcript
Hi, do you have any openings this week?
We do — I can book you Thursday at 2:00. May I grab your name?
02
Sub-1-second answer
No queues. No IVR. The phone rings once and a real conversation begins.
app.lani.ai · scheduler
Booking into your scheduler
Wed 10:00
Wed 2:30
Thu 2:00· selected
Fri 11:15
Appointment booked
Thursday 2:00 PM · written to your calendar and CRM
03
30+ languages
Same AI voice assistant, every language. The caller hears their language; you see the transcript in English in your dashboard.
app.lani.ai · CRM
Written back automatically
Contact created
Name, phone, source captured
Call summary logged
Transcript + outcome attached
Appointment synced
Written to your calendar
Pipeline stage moved
Marked “Booked” automatically
Hear it in action
Listen to a call, start to finish
A real inbound call answered, qualified, and booked — no hold music, no voicemail.
Demo recording coming soon
Under 1 sec
Answer time
24/7
Always on
60-80%
of callers won't leave a voicemail
Every call
Logged to your CRM
Industry benchmarks and product facts — not individual client results.
Integrations
Works with the tools you already run on
Lani plugs into your existing CRM, calendar, payment, and phone stack. No rip-and-replace.
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
GoHighLevel
HubSpot
Salesforce
Stripe
Twilio
Google Calendar
Google Sheets
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
Calendly
Zapier
Slack
QuickBooks
Zoom
Mailchimp
Square
Frequently asked
Questions service business owners ask before going live
Will callers know it's an AI voice assistant?
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Some will, most won't, and the ones who do generally don't care because they got their appointment in under three minutes. Lani uses real-time conversational AI voice with natural prosody, sub-second latency, and full duplex interruption handling. The callers who do notice usually comment after the booking is already confirmed.
How is this different from other AI voice companies?
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Most AI voice companies sell a voicebot, you bring the workflow. Lani ships the whole stack: voice assistant, scheduler integration, CRM sync, payments, follow-up SMS, cold-lead reactivation, ad spend management, and analytics. The voice assistant is one layer of a complete AI operating system for your front office.
Can the AI voice assistant take payments?
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Yes, via the Lani Pay add-on. The AI sends a secure pay link by SMS during the call and confirms the deposit before hanging up. Bookings are held against the deposit, which drops no-shows significantly.
What happens when the caller needs a human?
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Lani recognizes escalation intent (complaints, legal issues, unusual requests) and warm-transfers to a human in real time with full call context attached. The escalation rules are configurable per business.
How accurate is the voice AI?
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Lani passes a 5-point dial-test gate before going live, first-call quality has to clear the bar before we let her answer real customers. We also run a 20-fixture voice evaluation harness across name capture, appointment booking, payment handling, escalation, and edge cases.
An AI voice assistant that books, not just talks.
7-day pilot, no setup fee. Live on your phones by the end of this week.