Lani

HVAC · St. Louis, MO

An AI receptionist for HVAC companies in St. Louis.

It answers every call you miss, and books the ones worth booking.

St. Louis gets genuinely hot summers and genuinely cold winters, and the swings between them are fast enough to catch equipment out. Lani answers your phone in under a second, around the clock, takes the details, and books the visit straight onto your schedule, whether your crews are on a roof or it is two in the morning.

7-day pilot. Live this week.

Tap to talk to Lani, live

A live AI receptionist call. Ask it anything, or let it book you a strategy call.

In St. Louis, MO, the calls you lose are the ones that came in while you were already working.

It rings anyway.

The spring and autumn changeovers here are their own event. A warm week followed by a cold snap finds every system that was going to fail this year, and it finds them all in the same few days.

Voicemail is a dead end.

Almost nobody with a broken system leaves a message and waits. They hang up and dial the next company, and you never find out the call happened.

One office, one phone.

Wide seasonal range means most shops carry both heating and cooling expertise, and the caller on the phone often does not know which one they need.

The solution

Lani picks up every time, and knows enough about your business to finish the call.

01
Answers on the first ring, at any hour

Nights, weekends and the middle of a St. Louis cold snap or heat wave. There is no queue and no hold music, and she never gets three calls at once and has to pick one.

02
Books straight into your real schedule

She offers the windows you actually have open and writes the job into your calendar on the call, so nobody is calling the customer back to arrange it.

03
Takes the details a tech needs

Service address, what the system is doing, how long it has been doing it, whether it is under warranty. The tech arrives knowing what they are walking into.

04
Knows an emergency from a maintenance call

No heat in a freeze and a filter change do not get the same handling. She sorts them on the call and escalates the ones that need you now.

05
Texts back the ones who hang up

A missed call gets a text within seconds, which recovers a share of the people who were already dialling someone else.

06Answers in over 30 languages

She switches to the caller’s language automatically, in the same natural voice, without anyone having to ask.

07
Writes every call back to your system

Recording, transcript and outcome land where you keep your jobs. Nothing depends on someone remembering to write it down.

08
Hands off to you when it should

A warm transfer with the whole conversation attached, so the customer never starts over and you never take the call cold.

09Runs on your number

You forward your line and unforward it to stop. No new number to advertise, no migration, no rip-and-replace.

Is this you?

This is for you if...

Watch a caller get answered, qualified, and booked

You run HVAC service or installation in or around St. Louis

Your crews are in the field and the office is one person, or nobody

Peak season buries the phone exactly when the jobs are biggest

You have no idea how many calls you missed last week

As featured in

CBS
Boston Herald
American Press
The Bulletin
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Boston Herald
American Press
The Bulletin
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Boston Herald
American Press
The Bulletin
CBS
Boston Herald
American Press
The Bulletin
CBS
Boston Herald
American Press
The Bulletin
CBS
Boston Herald
American Press
The Bulletin
CBS
Boston Herald
American Press
The Bulletin
CBS
Boston Herald
American Press
The Bulletin

Still deciding?

Every reason to wait, answered

My customers will know it is a machine.

Some will and most will not, and the ones who do will still get their appointment booked. Call the demo line and judge it the way your customers will, by ear.

It will book jobs I cannot service.

She books from the availability you give her, inside the service area you set. If it is outside either, she says so on the call instead of promising something you have to walk back.

I do not have time to set this up in season.

Setup is a phone forward and a conversation about your services and pricing. You can turn it off the same way you turned it on.

What is an AI receptionist for an HVAC company in St. Louis?

An AI receptionist for an HVAC company in St. Louis, MO is software that answers your business line in a natural voice, understands what the caller needs, and books the service call onto your schedule without anyone in your office picking up. It is not a phone tree and not an answering service taking messages. It holds a real conversation, captures the address and the fault, sorts an emergency from routine maintenance, and only involves you when the call genuinely needs a person.

It matters more in a trade like this than in most because the demand is spiky and the staffing cannot be. St. Louis gets genuinely hot summers and genuinely cold winters, and the swings between them are fast enough to catch equipment out. The spring and autumn changeovers here are their own event. A warm week followed by a cold snap finds every system that was going to fail this year, and it finds them all in the same few days.

Lani answers in under a second, 24 hours a day, in over 30 languages, books into your live calendar, texts back the callers who hang up, and writes every call to your CRM. It runs on your existing number by call forwarding, so there is nothing to migrate and nothing to re-advertise.

Don't take our word for it. Hear it yourself.

Enter your number and Lani rings you in about two minutes. It is the fastest way to judge the voice, by ear.

Frequently asked

Questions before you book

Can an AI receptionist book HVAC service calls in St. Louis?

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Yes. She works from your live availability and your service area, so she offers St. Louis customers the windows you can actually cover and writes the job onto your schedule during the call. If a caller is outside the area you set, she tells them on the call rather than booking something you have to cancel.

What happens on an after-hours emergency call?

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She answers the same way at 2am as at 2pm, takes the details, and follows the rule you give her: book it for the morning, or reach you now. Central time or any other, there is no window where the phone goes unanswered.

Does it work during peak season when everything is booked?

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That is the point of it. She takes every call at once rather than one at a time, so a rush does not turn into a voicemail queue. When you have no availability left she captures the job and puts it in front of you instead of losing it.

Do I have to change my phone number?

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No. You forward your existing line to Lani and unforward it to stop. Your number stays on your trucks, your signs and your listings.

What does it cost?

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The pilot is free for 7 days and there is no setup fee. After that it is $997 per month, month to month, and the recordings are yours either way.

Stop losing St. Louis calls to voicemail.

Book a call, or have her ring you now and judge it by ear.

7-day pilot. Live this week.